Elite Havens - Concierge

Concierge

A stay at an elite haven gives you access to our Elite Concierge Services, which can add that extra spark to your vacation. Lay back on a sun lounger and relax, leaving your itinerary planning to us, rest assured that you are in capable hands. Ask the Concierge to book you on a full or half-day tour around the island, to visit some of its wonders like Grandfather and Grandmother Rocks and Magic Garden. This can be part of the island safari tour on a 4X4 truck, or one crafted especially for you, basis your preferences. For an exotic experience, you can spend half a day at Samui Elephant Sanctuary, where ethical elephant tourism is preserved and encouraged. No tricks or rides here, your day will be spent witnessing the giant beasts go about their daily tasks, assisting in their meal preparation and feeding them.

Besides its pristine, soft-sand beaches, Koh Samui also has an array of exciting activities to keep the entire family entertained. Thrill seekers will love go-karting at Easy Kart, which has a variety of karts and tracks to suit all ages and skill levels. For something racier, pop over to Easy Fly, which, as the name suggests, makes skydiving child’s play. The only wind tunnel in Thailand, it offers skydiving experiences, minus the risks, to adults and children (weighing more than 20kg). For those who prefer to spend a day on the greens, 18-hole Santiburi Samui Country Club is one of the region’s most picturesque golf courses. The Concierge team can organise tee off times, equipment and transport to this heavenly course, replete with bubbling creeks, natural waterfalls and coconut plantations.

An island adventure is incomplete without water fun and Koh Samui’s clear blue waters make it a favourite with the deep sea diving set. First-time divers can take a PADI course or the Concierge can arrange for a tailor-made aqua expedition for experienced divers. If you want to witness whale sharks at play, or sea turtles and dolphins swim around a colourful array of curious fish and stunning coral, you can also try snorkelling, which is a great family activity. Prefer to stay dry? How about cruising the waters on a sailboat or even a luxury yacht? Sip on a beverage and click a few envy-worthy photographs, for others to ooh-aah over when you return home.

The Elite Concierge will be happy to offer restaurant recommendations and even make reservations for you, so you can sample Samui’s delicious fare and experience the island’s nightlife. But with an array of in-villa experiences to choose from, you may prefer to just kick back and spend time in your luxurious villa. Get a spa treatment besides the pool, a henna tattoo or a private yoga lesson with a qualified instructor. Pre-arrival requests for gourmet hampers can ensure that the villa is stocked with your favourite foods and wine, when you check in. Special occasions can be celebrated with aplomb, complete with cakes, entertainment and even live music, if you so prefer. No ask is too big for the Elite Concierge.

Guest Reviews

  • August 29th, 2019 - September 1st, 2019

    Villa design beautiful with a stunning view. Comfortable. Thank you Ooy for a nice host and assist every request. Will come back again. Another guest would be satisfied staying in this villa.

    Delin H, China
  • August 14th, 2019 - August 18th, 2019

    Dear Noei, This was truly, the best experience my family has ever had abroad. For years, we traveled around the world and experience the best villas and resorts...However, by far this was really the best of all! This was all because of you! You were available and reachy to help with a beautiful smile. Thank you very much this is the best trip of our life. Thank you to Bearm and Bee, LOVE

    Noor A A A, Qatar
  • August 14th, 2019 - August 29th, 2019

    We do not want to leave! It has been an absolute dream being able to stay here at villa Kalya. The interior, the.. every detail is stunning visually and made us feel very fortunate to be surrounded by such beauty. Great taste and decoration. Pocky has been so well taken care of. We loved learning Thai words and Blues creations with the service and towels we have source of delight. Honestly, we enjoyed an experience that met and exceeds our hopes and expectations and took us on a little adventure trip dreamland. We will be coming back. We will absolutely recommend other come here and we could not be more grateful, appreciative or impressed. Thank you Pocky , Blue and Ao, you guys are the best. Pocky is a super chef. I now consider this are of my fondest memories and favorite place, so grateful. Thank you.

    Lesley K, Australia
  • August 11th, 2019 - August 14th, 2019

    Dear Panacea, This was the stay of our dreams. Anything that topped the stunning views and the beautiful villa was the incomparable stuff. Everyone was so kind and welcoming, we truly felt that was a home away from home. We hope to be back soon, anyone who stays here is lucky.

    Alex R, United States
  • June 7th, 2019 - June 12th, 2019

    Dear Panacea Team, thank you so much for your hospitality! We truly enjoyed the villa and we had an enjoyable time. Looking forward to the next holiday here again!

    Carolyn T, Singapore
  • May 27th, 2019 - May 31st, 2019

    The villa is clean and tidy, the staff could not do more, nothing was too much for them, best butler experience! Thank you for taking care of us.

    Lu H, Thailand
  • May 17th, 2019 - May 20th, 2019

    Thank you Panacea, we had a fabulous stay... You guys took care of all the little details and the property is gorgeous!!! A very special mention to Sao, who was so helpful and always there to take care of us.

    Andurance H, Thailand
  • May 3rd, 2019 - May 6th, 2019

    Dear everyone at Panacea, We would like to thank you from the bottom of our hearts. The whole family had the best time in the villas and we could not have asked for a better team of staff to look after us. They have really made our holiday! We will definitely be back, thank you so much once again. Siradej D

    Siradej D, Singapore
  • April 8th, 2019 - April 18th, 2019

    Just a personal thank you Bee, Beam, Pokki, Yut and Cebar for making our holiday and Sarah’s birthday celebrations unforgettable. The service you have provided from day 1 has been exceptional - the food, the cleanliness, the friendliness has been amazing and personal. The children have all loved you being here and especially when Noei and Beam babysat.

    Sarah R, Thailand
  • March 1st, 2019 - March 6th, 2019

    Great stay, great service. We loved it from begin to the end.

    Ahkin T, Thailand
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